Support

How We Can Help You

At Morpheose, we’re committed to supporting your journey across all our service levels:

  • Micro-level | Individual Introspection
  • Meso-level | Group Journeys
  • Macro-level | Global Efforts & Advocacy

Booking Support

For assistance with booking services through our online portal:

  • Email: info@morpheose.com
  • Response time: Within 24 hours on business days
  • We can help with scheduling, rescheduling, or special booking requirements

Service Level Support

Micro-level Support (Individual Introspection)

For questions about one-on-one sessions:

  • Email: info@morpheose.com
  • Service specifics, preparation guidance, and follow-up resources

Meso-level Support (Group Journeys)

For questions about group training:

Macro-level Support (Global Efforts)

For information about community events and advocacy:

  • Email: info@morpheose.com
  • Event registration, participation, and contribution opportunities

Technical Support

For website issues, booking portal problems, or technical difficulties:

  • Email: info@morpheose.com
  • Response time: Within 24 hours on business days
  • Payment processing issues, account access, and platform navigation

General Contact Options

Email Support

For general inquiries or questions about our services:

Scheduling a Consultation

If you’re interested in learning more about how our services can benefit you or your organization:

  1. Visit our website and select “Book a Service”
  2. Choose “Initial Consultation” from the service options
  3. Select your preferred format (virtual or in-person)
  4. Complete the booking form and payment process
  5. Receive confirmation with session details

Resources

We offer a variety of resources to support your journey:

  • Blog: Regular articles on systemic approaches to mental health and effectiveness
  • Newsletter: Monthly insights and practical tips (subscribe on our homepage)
  • Free Resources: Downloadable guides and worksheets in our resource library
  • Webinars: Occasional free webinars on topics related to our services

Feedback

Your feedback helps us improve. Share your thoughts, suggestions, or concerns:

  • Email: info@morpheose.com
  • Feedback form: Available on our website and sent after each service experience

Emergency Support

Important: Our services are not designed for crisis intervention. If you are experiencing a mental health emergency:

  • Contact your local emergency services (144 in the Swiss/Liechtenstein)
  • National Suicide Prevention Lifeline: 112 or 0800 143 000

Business Hours

Our team is available:

  • Monday-Friday: 9:00 AM – 5:00 PM Central European Standard Time
  • Closed on major holidays

Special arrangements can be made for organizational clients requiring support outside these hours.

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